Best Performance Auto Parts Policies

We guarantee satisfaction with all of the auto accessories we sell, and do our best to ensure you're getting products you'll love.

If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery of your order - no hassles. The item(s) must be in a new condition, including original packaging, parts and paperwork.

Orders returned in a new, ready-to-sell condition will receive a full and prompt refund, excluding any shipping costs and a restalking fees.


Shipping Policy

All Item will be shipped eather UPS or Fed Ex. Tracking Numbers will be supplied via email after item has shipped. Due to spam software and anti-virus software sometimes email with tracking number dont get to your mail box.

Return procedure

If you've decided to return an item to us, you'll need a Return Authorization Number (RA#). All returns require an RA# in order for us to accept shipment of your item(s).

To get this number, just login to the Order Status Page with your email address and password/order number. Select the "Return Items" link above the products in your order, and choose a reason for return from the dropdown menu at right. Click "Submit" below, and a return request will be sent to our returns department.

We'll call or email you within 1-2 business days with an RA# for your order. The Customer Service Representative contacting you will have further instructions for your easy return. Currently, Best Performance Auto Parts does not automatically generate RA#s online.


Defective items

If an item arrives in a not-new condition as a result of manufacturer defect, or a defect occurs during the intended use of the product, we will send you a pre-paid UPS shipping label to use for returning your order to Best Performance Auto Parts.

To get this shipping label and a valid RA#, see our full return procedure above. Once you've got both the label and the RA#, just ship the defective item with the original packaging, paperwork and parts back to us. We'll process your return and ship you a replacement or credit your account promptly.